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Tesla’s PR Problem and What Can Be Done

Tesla, the pioneering electric car maker that has consistently ranked as one of the world’s most valuable companies, is reeling. Recent reports show Tesla’s first quarter 2025 earnings dropped 71 percent compared to the same period in 2024. Analysts attribute Tesla’s alarming losses to several factors, including a decline in car prices and...

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Safeguarding Your Business from Rogue ‘Employees’

The global IT outage that halted significant portions of the international transport industry on July 19, 2024, was traced back to a faulty software update on CrowdStrike’s Falcon platform. This widespread technical glitch also disrupted the banking, retail, and public sectors, causing a huge amount of unexpected work for IT and cybersecurity...

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Personalized Customer Service at Scale: How AI is Delivering Tailored Experiences

Customer’s expectations have evolved, and they now expect more. It’s not enough to provide efficient service — people want meaningful, personalized experiences. But when a business serves thousands or even millions of customers, how can it maintain that level of personalization? The answer is artificial intelligence.  AI isn’t just another tool in...

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